If you’d like your VA to be a productive powerhouse, do these 6 things

Our team have spent almost 4000 hours supporting Beam’s property investor clients. ⁣So we’ve learnt what works and what doesn’t when it comes to working remotely with a VA. ⁣
⁣
What’s worked for you and your VA? Let me know in the comments!

1 - Agree how you're going to communicate.

How will they update you? How will you share info and tasks?

Maybe... Whatsapp for quick questions and email for longer text, or Slack for quick messages and Asana for task updates.

Getting clear on this means no time or energy is wasted searching for a response, or wondering where an update is.

2 - Understand each other’s working hours

On site all day?

VA has a toddler?

Having clarity on when you're both online and offline means no time wasted wondering when your question will be answered.

3 - Agree how often to communicate

Are you someone who needs a daily check-in to hold you accountable? Or perhaps you’d prefer a weekly zoom call with written updates in between.

Getting clear on this - and sticking to it - builds consistency and momentum.

4 - Don’t go silent!

One of the biggest relationship-killers is when clients disappear for several days.

There’s nothing more frustrating than being stone-walled when you're expected to be efficient.

Be respectful of your VA's time and tell them about your forthcoming holiday, or that you’re snowed under!

5 - Open up

Giving your VA full access to your files, inbox, property/tenant data and contractors list helps them get fully up to speed more quickly.

Not having full oversight leads to uncertainty, delays, questions - taking more of your time.

Trust builds slowly, you don’t need to share bank details and mortgage info straight away if you don’t feel comfortable. But the more they understand, the more work they can take off your hands.

6 - Delegate & be accountable

Sometimes clients hire a VA then fail to delegate much.

They say they want free time to grow their business, yet continue to hide in their admin comfort zone.

It does take time to explain the backstory, but you have a responsibility to try and involve them plus a responsibility to yourself to become the leader of your business.